Senneterre Natural Jute Rug

For any purchase over $75, instantly will get free shipping. All orders will be shipped within 3 business days. Delivery time is 2-4 for United States and Europe.

We hope that you'll be happy with your order but if for any reason, you want to return an item then please let us know within 15 days, and you will then have 15 days to send it back. The Item(s) must be in perfect condition and unused. Once received the returned item, we will be happy to exchange, credit or refund. 

Please note that customers are responsible for return and exchange shipping costs.

Please obtain proof of postage for returned items as Eastern Woven cannot refund until the goods are received. Returned goods lost in the post remain the responsibility of the customer. Eastern Woven does not pay for return postage unless the goods are faulty.

Import duties, taxes, charges etc. not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check your local rates before bidding or buying.

PLEASE NOTE: Due to the handwoven nature of our products, there may be slight variations in color tones and small imperfections in the weaving of the fabric. We think these variations add to the beauty of owning handmade item. These are not considered defective.

For questions and concerns please contact us!

Please wash it before first usage. They are machine washable but only at a cold temperature. Never use bleach or fabric softener. We recommend that hang to dry them after each wash. Since they are made from natural fabric, It might shrinks a little. By following these instructions your towels will become stronger and will last longer.